Privacy Policy
This Privacy Policy explains how Zerq collects, uses, stores, and protects personal data when you visit our website, request an enterprise demo, or communicate with our team.
Last updated: April 12, 2026
1. Information we collect
We may collect information you provide directly, such as your name, work email, company name, role, country, and any details you submit through contact or demo request forms. We may also collect technical and usage information such as browser type, device information, page views, referral source, and interaction events.
2. How we use your information
We use collected information to respond to inquiries, schedule demos, provide product and documentation updates, maintain website reliability and security, analyze website performance, and improve product messaging and user experience.
3. Legal basis for processing
Where required by applicable law, we process personal data based on one or more of the following legal bases: your consent, performance of a contract or pre-contractual steps, legitimate business interests, and compliance with legal obligations.
4. Cookies and analytics
We use analytics tools and similar technologies to understand website usage and improve our content. These tools may collect identifiers, session activity, and traffic metadata. You can control cookies through your browser settings and local privacy controls.
5. Data sharing
We do not sell personal data. We may share data with trusted service providers that help us operate the website, communications, analytics, and support workflows. We may also disclose data where required by law or to protect rights, security, and service integrity.
6. International transfers
Your information may be processed in countries outside your own. Where required, we use appropriate safeguards for international data transfers, including contractual protections and equivalent security controls.
7. Data retention
We retain personal data only as long as necessary for the purposes described in this policy, including legal, accounting, security, and contractual obligations. Retention periods vary by data type and business purpose.
8. Security
We apply technical and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. No system is completely risk free, but we continuously improve controls based on operational and security requirements.
9. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to request portability where applicable. You may also withdraw consent where processing is based on consent.
10. Contact
For privacy-related requests, data rights inquiries, or questions about this policy, contact us through the website contact form at Contact us.